Customer Care

JEWELRY CARE

 

General Guidelines

After wearing, wipe your jewelry with a soft cloth.

Put your jewelry on last, after cosmetics, perfume, hairspray and other chemical substances that can be corrosive.

Store your jewelry pieces separately, in a jewelry box or pouches, to avoid scratching.

Cleaning Notes

Most gold, silver and bronze jewelry can be cleaned with a liquid detergent solution.

For silver jewelry, it is best to use a mild cleaner without bleaching agents, abrasives or ammonia.

Soak the jewelry in a very warm solution of water and detergent, then rinse. (Important: do not use detergent on pearls.)

Brush your jewelry gently with a soft toothbrush to loosen stubborn dirt.

Do not soak silver for too long, as this can affect some oxidized finishes.

All bronze jewelry has been coated to protect against tarnishing, however, over time the coating may wear off depending on use.

Special Pieces

High design pushes the boundaries of imagination and craftsmanship. Jewelry pieces of extremely delicate design require special care when handling.

Polishing or Restoring

If you have any questions regarding polishing or restoring your John Hardy jewelry, please contact our Repair Team.