John Hardy jewelry is meant to be worn and enjoyed everyday for a life-time. Should your John Hardy piece need repair please click the 'SEND YOUR JOHN HARDY PIECE FOR REPAIR' button below and complete your details to allow us to process your repair. Once we have received your John Hardy piece, we will dispatch it promptly to Bali where a skilled craftsman will repair it to a like-new condition. If you have an earring that needs a match made, please send it to us so we can make the match. Please note that if your John Hardy piece has been discontinued from the John Hardy Line, we may sometimes offer a replacement piece from our current line of similar value. Feel free to call should you have any questions. * Repairs may take up 6 to 10 weeks from the day of receipt at the John Hardy NY Repair Office If you currently have a John Hardy Repair open with us and want to know its status, please click the 'SEARCH FOR YOUR REPAIR' button. John Hardy Repair Department 888 838-3022 attn Repair Dept