Terms of Use

John Hardy USA Inc. (the “Company”) respects your privacy. We collect certain information when you visit the John Hardy Web site (the “Site”), in order to improve your shopping experience and allow us to better communicate with you. This privacy policy is intended to assist you in understanding what information we gather when you visit the Site, how we use that information, and the safeguards we have in place to protect the information.

By using and submitting information to the Site, you are agreeing that we may collect, use and disclose the information we collect in accordance with the purposes and uses identified in this policy. For other terms and conditions that apply to your use of the Site, please review our Terms of Use.

INFORMATION WE COLLECT ONLINE

Personal Information

For purposes of this privacy policy, “personal information” means any information by which someone can be personally identified, including name, address, telephone number, email address, billing and account information, credit or debit card information, and other similar information. We collect personal information from you only when you voluntarily provide us with this information, such as when placing an order through the Site or establishing an account. While not personal information by itself, the Company also collects and retains information about purchases you make on the Site.

Browsing Information; Cookies

When you visit the Site, our web servers may automatically recognize certain non-personally identifiable information about you, such as your domain name, access provider, IP address, and browser language. The Site also uses a browser feature known as a cookie, which assigns a unique identification to your computer. The Company uses cookies to measure activity on our Site. This information allows us to make improvements and updates to the Site.

HOW WE USE YOUR INFORMATION

We use personal information collected on the Site for the specific purpose for which it was volunteered (for example, to purchase a product); to improve the content; appearance and utility of the Site, to understand your needs and preferences; to manage our business, administer accounts and collect and process payments; to detect and protect us against fraud or other illegal activities; and as permitted by, and to comply with, any legal or regulatory requirements.

HOW WE MAY SHARE INFORMATION

We may share your information collected on the Site with our affiliated companies, including those located in other countries. We may also share your information with selected third parties who provide services to us, including to process payments, monitor Site activity, serve Site content, and help to maintain Site database. Such third parties may have access to, store and process your personal information to provide services on our behalf, which may occur in the United States or in countries outside of the United States. Our service providers are not authorized to use your information for any purpose other than to provide the contracted services.

We also must reserve the right to disclose information about you as required by law, in response to legal process including law enforcement requests, and where needed to protect the safety, property, or legal rights of users of the Site, or the Company or its affiliates or third parties.

We may on occasion provide a link to a third party website. If you elect to provide your personal information on that third party website, this information will be subject to that third party website’s privacy policy and security practices. We are not responsible or liable for any content presented by or contained on any independent website, including, but not limited to any advertising claims or marketing practices. We are also not responsible or liable for any privacy or security policies of these third party sites.

In the unlikely event that the Company or substantially all of its assets are acquired by another company, or due to any merger or reorganization, customer information will be one of the transferred assets. Your personal information will be subject to any pre-existing privacy policy unless you agree otherwise.

CHILDREN’S PRIVACY

We are concerned about the safety of children when they use the Internet. Our Site is not directed to children under the age of thirteen, and we will never request or knowingly collect personally identifiable information online from any person under the age of thirteen without verifiable parental consent. If we become aware that a customer is under the age of thirteen and has registered without prior verifiable parental consent, we will remove his or her personally identifiable registration information from our file.

SECURITY

Protecting your personal information is a priority for us. We use certain security measures to protect the personal information you submit to the Site. For example, we use Secure Sockets Layer (SSL) technology, an encryption tool, to protect the security of your online order information. We also use firewall technology, password controls and other technological and procedural safeguards in maintaining the Site. Although we have implemented the above security measures for the Site you should be aware that 100% security is not possible.

MANAGING YOUR PERSONAL INFORMATION

To allow us to serve you better we encourage you to regularly review and update your personal information. You may obtain upon request a summary of the personal information on record with us. You may also request that we correct any such personal information about you, or dispose of any or all personal information about you.

To make any request described above, or if you have any questions about third privacy policy, please contact us.

When contacting us, please be sure to provide us with your exact email address, name, mailing address and/or telephone number(s) in order to be sure we handle your request correctly.

UPDATING THIS POLICY NOTICES

The Company reserves the right at its discretion, to change, modify, add, or remove portions of this privacy policy at any time. You should check this page periodically for changes. Your continued use of this Site following the posting will be considered your consent to these changes.

Effective Date: 13th October, 2010