Shipping Information

John Hardy online deliveries require the signature of an adult over the age of 18 upon delivery. To ensure the secure delivery of your order, John Hardy does not ship orders to P.O. Boxes and APO/FPO addresses.

The John Hardy USA Online Boutique accepts online orders for shipment to addresses in the continental United States, Alaska and Hawaii. Delivery will take 4-7 business days for shipment to the United States. Shipment time will vary for Pre-order products.

DELIVERY TO OTHER COUNTRIES The John Hardy International Online Boutiques accept online orders for shipment to addresses in the countries outside of the USA and any of its dependent territories, Australia and Canada listed on the “Change Region” page which can be accessed by clicking the “Change Region” button on the lower left hand corner of the John Hardy website. Delivery will take up to 2-5 business days for international shipment. Shipment time will vary for Pre-order products. If you cannot find your country on the “Change Region” list by clicking on the link on the bottom left corner on the John Hardy webpage, please email us at eshop.int@johnhardy.com.

Notwithstanding the foregoing, we aim to deliver product(s) to you, to the delivery address you have requested in your order within the time frame given, but we cannot give an exact delivery date. We are not responsible for direct or indirect losses which occur and which are not foreseeable by you and us, including but not limited to: loss of income or revenue loss of business loss of profits or contracts loss of anticipated savings Subject to the paragraph above, we are not responsible for any delay in, or failure of, performance of our obligations under these terms arising from any cause beyond our reasonable control including any of the following: act of God, governmental act, war, fire, flood, explosion or civil commotion, failure in information technology or telecommunications services, failure of a third party (including failure to supply data) and industrial action.

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You may contact customer service
in the US Monday - Friday from
9:00AM to 5:00PM EST toll-free
by calling +1-888-838-3022.

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