U.S. SHIPPING

Ground 4-7 business days Free
Two-Day 2 business days $25
Next Day 1 business day $35


Ground:

Delivery occurs in 4-7 business days upon processing your purchase and is subject to item availability and credit card verification. Please allow additional processing time during promotional events. Ground delivery to Hawaii and parts of Alaska may take more than 7 business days. You may choose to select 2-Day or Next Day services for expedited delivery. Currently, we do not offer Saturday delivery.


2-Day:

Delivery occurs in 2-3 business days upon processing your purchase and is subject to item availability and credit card verification.


Next Day:

Delivery occurs the next business day, excluding holidays, on orders placed by 1PM ET and is subject to item availability and credit card verification.

Please note, a customer signature is required for all deliveries.


PROCESSING TIME

Next Day and 2-Day orders will receive top priority.


For Next Day shipments:

Orders placed Monday through Friday before 1PM ET will begin processing that day, excluding holidays.

Orders placed Monday through Friday after 1PM ET will begin processing the next day, excluding holidays.

Orders placed after 1PM ET on Friday will begin processing the following Monday, excluding holidays.

A representative from John Hardy Client Care will contact you with a follow-up email if the item you selected is not available at the time of order processing.

Due to the nature of our designs and orders being fulfilled from multiple locations, please note that some items are on backorder or not guaranteed in stock. If the item you selected is not available at the time of processing, a representative from our Client Care team will contact you.

The JOHN HARDY warehouse will be closed on the following dates. Normal shipping schedules will resume the next business day.


Wednesday, January 1 New Year's Day
Monday, February 17 President's Day
Monday, May 25 Memorial Day
Friday, July 3 Independence Day (Observed)
Monday, September 7 Labor Day
Thursday, November 26 Thanksgiving
Thursday, December 24 Christmas Eve
Friday, December 25 Christmas Day
Thursday, December 31 New Year's Eve
SHIPPING ADDRESSES

John Hardy does not ship orders to P.O. Boxes and APO/FPO addresses.

INTERNATIONAL SHIPPING

To place an international order online, click the flag icon in the upper left corner of johnhardy.com and select the country of delivery from the list. To ensure the secure delivery of your order, we do not ship to PO boxes.

Please allow 2 – 5 business days to process and ship your order, pending inventory availability. Delivery estimate is 3 – 8 business days of the ship date, depending on country of delivery. John Hardy does not ship on the weekends or US holidays.

All duties and taxes paid are nonrefundable.

Have a Question?

You may contact Client Care
Monday - Friday: 9 AM - 5 PM ET
at 1-888-838-3022.

You can also send us a message
and we will respond within two
business days.

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